My (mostly) weekly thoughts on leadership, high performance, wellbeing and more.

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Madeleine Shaw Madeleine Shaw

5 ways to keep your cool when someone is angry at you

Sometimes pushing back can be particularly challenging when a stakeholder is angry and/or powerful. It requires a delicate balance between maintaining the relationship and respecting your own limits. Here are 5 strategies that you can use to push back effectively in these difficult situations.

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